What we did for our drainage clients across London in December 2020

December continued to be a busy month for our drain engineers, despite many commercial businesses in London such as restaurants and pubs, being forced to close by the latest government Coronavirus restrictions.

People always ask us if we cover all of London. Do we really come out for a blocked drain or a drain survey anywhere within the M25? Well the answer is a resounding yes. Just see some of our December jobs below.

A pre-purchase cctv drain survey in Barnet

We were emailed by a prospective home buyer. She had been advised by a building surveyor to have a cctv drain survey for a semi detached house in Normandy Avenue, High Barnet. The customer accepted our quote and we liaised with the vendor’s estate agent to book an appointment.

High Street, Barnet

Once the drain survey was complete, our experienced team studied the footage to prepare the report, site plan and quote for remedial works.

The report did show roots in the line. We quoted for root removal and a patch to seal the pipe, but there was nothing to to stop the sale of the house.

Replacing a broken gully in Romford RM2

A customer contacted us to say the ground around her kitchen gully was waterlogged and she thinks it may damaged. We offered to come out and investigate that day, free of charge.

We arrived at the property, a 1930s semi detached house, in Gidea Park, Romford. The engineer cleared out the debris blocked gully and could see a large crack in the bottom of the trap.

Water was leaking through the ground, causing it to be waterlogged, however left unrepaired, this could possibly lead to subsidence. The engineer passed all the information onto our quotes team.

We emailed a quote to our client with a ten year guarantee to replace the gully.

We always advise our clients to get alternative quotes, but the customer was so happy with the engineers who attended that the work was booked in for the next day.

Our engineers carried the excavation and replaced the gully within a couple of hours and left the area clean and tidy. Another job well done.

Clearing a blocked toilet in South Croydon

Most toilets are blocked by wet wipes, too much toilet roll or cotton buds. However sometimes our engineers come across more unusual blockages.

It was close to Christmas and we had a call out to unblock a downstairs toilet in South End, Croydon. The engineer could see that a young family was living in the property.

Our engineer used rods to clear a stubborn blockage. He then opened the manhole outside to check that it was all clear and could see the culprit, a plastic toy whale. It was a small enough to be flushed away, but big enough to block the pipe.

We explained to the mother, who understandably wasn’t too keen to have her child’s favourite toy back and told us to discretely take it with us.